Rigo Flores: Allstate Insurance

Bios

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  Jane Ward

  Licensed Service Agent

  With 33 years in the insurance industry, Jane brings knowledge and a calm, solutions-focused approach to every customer interaction. She finds true fulfillment in resolving customer issues and enhancing their overall experience. Jane values the agency’s team-oriented culture, where enthusiasm, friendliness, and a shared dedication to customer satisfaction set the tone for everything they do. Outside of work, Jane enjoys spending quality time with her family, cherishing those meaningful moments together.

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  Jennifer Ludeke

  Sales Manager

  Born in Little Rock, Arkansas, Jennifer now calls the Houston Metro area home. With over 22 years of experience in the insurance industry, she brings a vast amount of knowledge, dedication, and heart to everything she does. What Jennifer enjoys most about her work is helping teammates grow—both personally and professionally—while building genuine connections with every team member and customer. “When that becomes our focus, we grow stronger as individuals and even more powerful as a team. That’s when the real wins happen.” She believes what truly sets the agency apart is its commitment to helping others and changing lives for the better—a mission she is proud to be a part of every day. Outside of work, Jennifer enjoys quality time with her husband and their adorable mini lop ear bunny. A curious mind by nature, she also loves diving into research, especially anything related to technology and systems.

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  Shelby Scheffel

  Customer Service Manager

  A lifelong Texan, Shelby brings 11 years of experience in the insurance industry. She is passionate about helping customers protect their assets and helping see each one is informed on the coverage they need. She also finds fulfillment in supporting her team’s growth, both personally and professionally. Shelby believes the agency stands out because of its caring staff—treating every customer as a person, not just a number. Outside of work, she enjoys spending time with her husband and daughter, reading, and cheering on college football.

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  Guynn Lynn

  Licensed Sales Agent

  A Houston native, Guynn brings 10 years of experience in the insurance industry and a strong commitment to providing excellent service to every customer. She takes pride in supporting the team and helping each customer’s experience be smooth, positive, and personalized. What Guynn enjoys most about her work is building trust with customers and creating meaningful connections along the way. She believes what makes the agency stand out is the care and attention given to each individual—treating people like people, not just policy numbers. Outside the office, Guynn enjoys spending time with family and friends and loves to travel whenever the opportunity arises.

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  Yvonne Santos

  Licensed Sales Agent

  A Houston native, Yvonne brings warmth and dedication to every customer interaction. With 1 year of experience in the insurance industry, she has quickly grown passionate about helping customers and making a meaningful impact in their lives. What Yvonne values most about working at our agency is the genuine care shown to every customer. “We care!” she says, and it shows in the time and effort the team puts into creating the best possible experience. Outside of work, Yvonne enjoys cooking and spending quality time with her family.

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  JC Sierra

  Licensed Service Agent

  Born in Manhattan and now proud to call Texas home, JC brings 5 years of insurance experience to the team. What JC enjoys most about the work is getting to collaborate with an amazing team every day. JC believes what truly sets the agency apart is its genuine care for each customer’s needs and getting to know each customer individually. Outside of work, you’ll often find JC working on cars and spending time with his family.

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  Amanda Culver

  Licensed Sales Agent

  Born and raised in Texas, Amanda brings 15 years of insurance industry experience and a deep passion for helping people to everything she does. Her favorite part of the job is knowing she’s making a real difference in the lives of customers every day. Amanda believes what sets the agency apart is its unique structure—having both a dedicated sales team and a customer service team allows them to deliver truly personalized and efficient support. Outside of the office, Amanda loves staying active and spending time outdoors. Whether she’s exercising, hiking, fishing, or diving into her studies of holistic medicine, she’s always exploring ways to stay balanced, healthy, and connected to nature.

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  Gregory Petrie

  Licensed Sales Agent

  Originally from Denver, Colorado, Greg brings 6 years of insurance experience fueled by one clear mission—helping people. He’s passionate about helping see every family is assisted and supported with the right options for their needs. Greg believes the agency stands out because of its exceptional customer service. “We actually call and email—and we respond. That kind of real, consistent communication makes all the difference.” Outside of work, Greg is all about good vibes and great experiences. He enjoys live entertainment like concerts and stand-up comedy, staying active at the gym, sharing delicious meals, and spending quality time with his kids.

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  Samantha Robinson

  Licensed Sales Agent

  Texas born and raised, Samantha brings 6 years of industry experience and a true passion for helping others. She genuinely enjoys building long-term relationships with customers and finds it deeply rewarding to offer peace of mind and support through every stage of life. Samantha values working in a team of like-minded professionals who are just as committed to doing what’s right for customers. She thrives in the agency’s atmosphere of continuous learning, growth, and shared motivation. Outside of work, Samantha enjoys golfing with her husband, watching and playing sports with her kids, spending time with family, and traveling. When football season rolls around, she's all in—Cowboys mode activated, win or lose!

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  Shelby Shea Wilson

  Licensed Sales Agent

  Hailing from Paris, Texas, Shelby Shea brings 2 years of insurance industry experience and a passion for helping people protect what matters most. She enjoys guiding customers toward the insurance solutions that best fit their families’ needs, always with care and attention. Shelby believes what sets the agency apart is simple—we are truly here to help customers. That genuine commitment drives every conversation and every solution she offers. Outside the office, Shelby enjoys an active, family-centered lifestyle. She loves sports, fishing, live music, and—most of all—spending quality time with her kids.

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  Kateryn Milla Romero

  Licensed Sales Agent

  Originally from Honduras and now living in Houston, TX, Kateryn brings 7 years of experience in the insurance industry. What she enjoys most about her work is the opportunity to help people and make a positive difference in their lives. Kateryn believes the agency stands out because of its strong team, always ready to support customers and their needs. Outside of work, she loves spending time with her daughter and enjoying life to the fullest.

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  Diego Escamilla

  Licensed Service Agent

  Originally from El Salvador and now living in Houston, TX, Diego brings 4.5 years of experience to the insurance industry. He enjoys helping customers protect their assets and helping see they feel confident in their coverage. Diego believes what makes the agency stand out is its team of dedicated sales and service agents who focus not only on finding the right rate but also helping see families have the right protection for their needs. Outside of work, Diego stays active by working out and boxing.